Delivery

UK & International Delivery

Orders will be dispatched once all items are available unless otherwise requested by the customer. Items which cannot be fulfilled will be notified by email or telephone and a full refund processed. All our deliveries are handled by Royal Mail.

We usually dispatch within 3 days of an order being placed unless an item is unavailable in our stockroom, in which case we may need to up 28 days to get it to you. During busy periods dispatch may take longer.

UK customers will receive their order within 3 working days of posting, whilst European/International deliveries will be 7-14 working days after posting.

Our shipping rates for any single order, no matter how large, are as follows:

UK and Isle of Man – £3.95
Express Delivery – £8.95 (Order before 2:30pm for delivery before 1pm next working day.)
Europe and Channel Islands – £9.95
Rest of the World – £11.95

*Please note - Deliveries to Canada are delayed until January/February 2019 due to the Canadian Postal Services.

Special Instructions – There is the option to submit special instructions for delivery during checkout. Your instructions will be copied on to the parcel so please ensure they are clear and correct. Please be aware we cannot be held responsible for any loss or damage to the parcel should you ask for it to be left in an unsecured location.

 

Please note any orders to Canada may take longer than expected due to Canadian Postal Service delays.

OUT NOW! Our new brochure contains our latest collections of Alpaca Knitwear, Alpaca Clothing and Pima Cotton T Shirts

Contact us to request a printed version of our latest brochure so you can browse our latest Alpaca Clothing and Pima Cotton T Shirt Collections at home

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